When we first arrived at the arena we had the only trouble of the evening, and it was with the security group outside splitting our family up because I was the only one allowed to go in for will call. However we noticed that larger groups were being sent in right behind me. My guest eventually complained to one of the customer service Managers(?) and he turned the issue around and took ownership of the mistake. He even got my son a Bobcat hat and glasses. He was able to calm my guest down and actually put a smile on her face. He went the extra mile to fix the earlier bad experience.
The seats were amazing great view and we were close enough to hear the players on the court. The team did not play like a last place team they played with a lot of Heart and fight.
Overall a great experience and a game my son and I will never forget