We arrived at Windsor's Casino in Windsor Ontario from the US, after spending money getting enhanced licenses so we could cross the border. I purchased tickets before they were available to the general public so we were in the 5th row. All in all, the night cost us over $250. We arrived in the lobby area to line up for the concert, which was separate from the casino. We saw some families with pre-teens and teens in heated discussions with the security. We soon realized they were not going to allow anyone under age of 19 into the concert. That included our 16 year old daughter, which was why we had done all of this in the first place.
Again, the concert was NOT in the casino, it was in the Colosseum. Security told us that if minors are allowed into a concert at the casino, it states on the page in large letters, "For all ages." She then said it SHOULD have been someone on the page when we ordered the tickets that is was for 19 years and older. She was PRETTY SURE it said it somewhere that under 19 were "not allowed." All told I am sure there were thousands of dollars lost by families like ours, and many under 19 year olds who were devastated. As we were walking to the car I gave the tickets to some guy so he and whoever he was with could have great seats. It was horrible, and over $250 dollars later I am no longer a Josh Turner fan, why would he and his management play at a venue where he knows no one under 19 is allowed? And I'm surely not a fan of Windsor Casino. They were rude and uncooperative, basically...too bad for you and all the other families with teenagers. You lost... And Ticketmaster, the other families and I did not see that this was for 19 and older when we purchased the tickets. If it was there, it was small. Really, a horrible experience.
The Colosseum at Caesars Windsor @
- Windsor @
, ON @
- Fri, Apr 19, 2013 @
Favorite moment: Well, that would be none, since we didn't get in. @