We bought our tickets over 1 year before the event in order to get the best seats available at the home end of the ice. Unfortunately, sometime between when we purchased our seats and when the event started, the sheets of ice were flipped so that we were sitting at the far end. No attempt was made to change our seats or compensate us. Not the way to treat those who bought early. This was our first and probably last Brier because we can not trust we will get the seats we wanted.