Game was great, but Guest services was less then friendly, when I realized there were many unsold center courts seats available, and they were unwilling to allow me to upgrade, as I offered to pay the difference in ticket price. the host used his radio to ask my question and a very smart, unprofessional answer came back," that I should have purchased better seats when I bought my tickets".
I havve upgraded tickets at The Times Forum for many events in the past, but it was explaned to me the USF rents the venue for the basketball games and they make the calls on upgraded seating. USF, please teach your students who interact with Customers, how to respect the person with the money. Honestly there was 4000 people at a venue of 20000?? and kids under 18 are free, so not entertaining a game day upgrade is bad business, and pretty silly as I watch some ticketholder relocate to better seats during the game.