Do not buy tickets for the US Open tennis unless you have complete flexibility on staying in the New York area , and you believe that it will not rain in New York for two weeks .Great if you are a New Yorker with an umbrella .
I bought tickets for Friday Sept 9th day time in April 2011 and travelled from Europe to attend that specific day.
On arriving at the ground we were not allowed in , despite having Friday tickets.
The tickets had been changed to Saturday 10th at night.We had not been told.
Thousands of people were in the same position and we had to join a line at the ticket booth for hours to try to get our tickets revalidated for the Friday.
Tthe tickets were allegedly for a named session not for a named day.Ridiculous.
Unhelpful , ill-informed staff, jobs worth at security checkpoints , and to cap it all an almost empty stadium for the tennis matches , as most of the possible crowd were all outside.The majority never got in.
For a shambles of an event of International stature go no further than ticketing for the US Open.
Ticketmaster needs to seriously consider why it would associate itself with this mess.