While there were aspects of the viewing party that were nice, overall we were very disappointed with how it was handled. Trey Morgan said in the beginning of the event that nearly every artist playing at the Jingle Ball texted him and asked if they could come down and say hi to the fans, which got my kids very excited! Here they were thinking maybe One Direction or Justin Bieber or Taylor Swift would come down to say hi and they were jumping out of their seats at the thought! Well, not only did no one except the band fun. (Who we love by the way, and good for them for stopping by!!) and Hot Chelle Rae stop by (of course, Ed Sheeran and Jason Mraz played which was stellar!), but the video went our during my kids' favorite band, One Direction, and in an event as big as this, honestly that should not have happened! And really, how difficult would it have been for a few of the artists to make their way downstairs and say hi to their fans, fans who paid $65 for a ticket?! I really felt what Trey Morgan said was very misleading and left a bad taste in many people's mouth. Having said that, overall it was a good time and the visual and audio system was awesome. And Bridgette Mendler was really sweet and my kids loved seeing her. how much do we love Nate Ruess?! Just wish there weren't false promises involved.