I promised my boyfriend Bulls tickets for Christmas and we finally had a chance to go to a game this past Saturday. Overall, we had a great time. The tickets were affordable and as the arena is small, even the cheapest seats offer a decent vantage point. While it was by no means packed, the fans were enthusiastic and fun. The staff (announcers, ice girls, food vendors) were all incredibly friendly and welcoming. Probably the best customer service I have ever had at an event like this. While buying a couple beers, the guy helping me was talking about his favorite players and the highlights of the season. It appears to be a real community. The food was overpriced and wasn't fantastic, but that's to be expected. The game itself was a lot of fun. They players had a lot of energy and personality. A very good experience and a very fun time.