I am a dedicated Tucson Sidewinders/AZ Dback fan and LOVED TEP and was disappointed when the teams left permanently and there were no more baseball games at TEP. So I had my hopes up that the Tucson Toros would be the same kind of experience. . IT WASN'T!!! I started off asking one on the walking vendors if they had grilled hot dogs like they did at TEP and he said he "didn't know ask someone else who works here" and walked away. So we decided just to get hot dogs from the snack bar. After my purchase, I asked the lady if they had grilled hot dogs like at TEP and she pointed behind me. Then while waiting for the rest of order, they ran out of nacho cheese. My daughter waited for the cheese to be changed out and they never gave her her nachos, they kept handing them to the all the other adults waiting for their food. She is 10 and is very tall for age. They couldn't miss her, but they just ignored her. While I was waiting in line at the grilled hot dogs I realized the snack bar lady shorted me $10 out of my change! When the grilled hot dog asked me which hot dog I wanted I said I wanted the big one with everything. He said we have regular, foot long or jumbo. I said again I want the big with everything one it. He was rude and said "That's not what I asked you"! We finally got it straightened out, but he had the attitude that he was doing me a favor by making me a hot dog! Then we go to our seats and my daughter wants a lemonade. The vendor is helping the row in front of us. I wave my arm to get his attention and he ignores me and helps the guy in the row behind me. My son yells "Hey!" and the vendor said "He was next!" No I was! Then he tried to cover up his mistake and say he goes row by row, but he saw the other guy first!! UGH!!! The ONLY person that was nice and gave great customer service was the lady holding the gate open for the kids after they run the bases after the game. She was sweet and polite. I sooooo disappointed in the Tucson Toros and was hoping they might replace my love for the now defunct TEP. I was wrong. Doesn't anyone know the meaning of the word customer service? If you don't like your job, find another one. If you don't know how to do your job, find another one!